What is the schedule of face-to-face service?
Last Updated about a month ago

In order to improve the quality of face-to-face service in the Academic Services, and to reduce the waiting times and the crowding of people which should be avoided considering the current context, we hereby inform that starting on October 19, 2020, UÉ students can schedule face-to-face attendance for “Academic Procedures for UÉ Students”.

Face-to-face service at SAC takes place at the Student Desk in Room 1, of the Santo Agostinho Building (Rua Duques de Cadaval) at the following time:

  • Monday, Wednesday and Thursday from 9:30 to 16:00
  • Tuesday and Thursday from 9:30 to 13:00
where it is possible to obtain clarifications on:

  • ACADEMIC PROCEDURES FOR UÉ STUDENTS (attendance only for students who scheduled an appointment at SIIUE)

If your doubts are not cleared out with the information available on the UÉ Portal or on SAC_ONLINE, you can go in person to the Academic Services, as long as you schedule an appointment for that purpose in SIIUÉ. to ask your questions related to:

- Enrollment
- Registration in curricular units (normal or extra-curricular regime)
- Crediting
- Special frequency or tuition fees regimes
- Dissertation / internships / project or thesis projects
- Applications for admission to public examinations of a master's or doctor's degree
- Certification

To schedule your appointment for ACADEMIC PROCEDURES FOR STUDENTS, you must access your student profile at SIIUE and at the top of the menu on the right side access the “Agendamento SAC > Novo Agendamento” and. schedule the appointment, where you can select the day and time in one of the periods with vacancy on that day.
After receiving an email with confirmation of the schedule, you should go to the SAC on that day and at that time with proof of that schedule (in paper format or digital format on the mobile phone, being able to immediately enter the corridor on that day / time, and must wait for your turn. If you arrive late, a tolerance of 1 hour is allowed, after which you will have to make a new appointment.

  • ACADEMIC PROCEDURES FOR CANDIDATES - (who are not UÉ students) - (This service works without prior appointment)
If you are not clear with the information available on the UÉ Portal or on SAC_ONLINE, regarding application processes you can go to the SAC and obtain your attendance ticket for waiting line A at the building entry. You must wait for your turn.

  • MOBILITY SUPPORT OFFICE (GAM) (This service works without prior appointment)
If you are not clear with the information available on the UÉ Portal or on SAC_ONLINE, regarding mobility you can go in person to the SAC and obtain your attendance ticket at the building entry. You have to wait till your number is called for the two services available:

- Mobility Out (UÉ students) – waiting line O
- Mobility In (students from another HEI undertaking a period of their studies at UÉ) – waiting line M

  • STUDENT SUPPORT OFFICE (This service works without prior appointment)
If you are not clear with the information available on the UÉ Portal or SAC_ONLINE, you can go in person to SAC to ask questions related to: difficulties in integrating academic life or academic success; support for students with special educational needs; support for international students (obtaining NIF or other logistical or integration difficulties); volunteering; school insurance; Student Support Programs, and obtain your attendance ticket at the building entry “GAB. APOIO ESTUDANTE”- waiting line I, and wait for your turn

  • HIGHER EDUCATION ACCESS OFFICE (This service works without prior appointment)
For questions related to the National Competition Access to Higher Education, Special Regimes for Access to Higher Education, Competition for holders of vocational courses in secondary education, you can go in person to the SAC and obtain the attendance ticket password for GAB. ACESSO ENS. SUP – waiting line F, and wait for your turn.

  • RECOGNITION OF FOREIGN DEGREES - attendance is done only by appointment, which should be requested by e-mail.
If you are not clear with the information available on the UÉ Portal or SAC_ONLINE, regarding the recognition of foreign degrees (degree obtained abroad in which recognition of that degree is intended in Portugal), you can schedule face to face attendance by sending an email to agendaratendimento@sac.uevora.pt

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